Exchange & Returns
We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Ensure that the items do not fall under the exceptions/non-exchangeable items list. You’ll also need the receipt or proof of purchase.
Sale items, custom products (such as special orders/pre-orders/backorders or personalized items), personal goods (such as footundeez, half soles, undergarments, tights, and socks), and gift cards.