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Sonata Backstage Club

Be a part of the Sonata community by registering an account, subscribing to our newsletter, and enjoying exclusive perks through our loyalty programme.

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Frequently asked questions

What is the Backstage Club, and how do I join?

This is our brand-new membership programme that rewards you with points, vouchers, and perks whenever you shop with us.
Simply sign up online or in-store—it’s completely free!

How do I earn points?

Earn 10 points for every dollar spent. Plus, enjoy bonus points when you complete your profile, subscribe to our newsletter, or refer a friend.
Points cannot be earned on promotional items, sale items, gift vouchers, or services.

Do my points expire?

Yes, all points are valid for one year from the date they are earned. Don’t worry—we’ll remind you before they expire so you won’t miss out.

How do I check my points balance?

Log in to your Backstage Club account online anytime, or ask our retail team when shopping in-store.

How do I redeem points?

Redeem your points directly through your account,  or when you shop in-store.

How is my tier status determined?

Your Backstage Club tier is based on your cumulative spend from the date you enter each tier. Once your spending meets the entry requirement for the next tier within 1 year of entering your current tier, your status will automatically upgrade.

How do I maintain my tier?

Your tier is maintained automatically as long as your cumulative spend meets the entry requirement for the next tier within your 1-year tier validity period. No action is needed on your end.

If your cumulative spend does not meet the entry requirement for the next tier within that 1-year period, your tier will reset and you will need to requalify from your current tier.

Where can I check my current tier and spending?

You can log in to your membership dashboard at any time to view your current tier status, accumulated spend, and tier validity period.

Can I use my membership both online and in-store?

Yes—your Backstage Club membership is valid across both channels, so you can enjoy your rewards anytime, anywhere.

Who can I contact for help with my membership?

Our customer care team will be happy to assist. Reach us at admin@sonata-dancewear.com